A few of the wonderful comments we have received:
Dear Joey and Isabelle,
It's coming one year since we met as you walked with our family, choosing just the right casket for our father. I've told your story, your great care with us, but also your history in Los Angeles and especially with the Japanese American community. My dad would have loved chatting with you both.
Thank you, for your care with us and for your commitment to the art and ministry of casket-making and accompanying families at a vulnerable time. Many blessings for you and your family in 2013.
I would like to express, on behalf of my family, our sincere gratitude to you. ABC Caskets was recommended by the fire department. We were able to take the price list from the mortuary and compare it to your factory direct prices. We saved nearly $1,200 just by simply contacting you. The casket was absolutely beautiful. It brought so much class to Dad’s day. The accent details were that of pure craftsmen. I could just look and see this. But I didn’t. I actually touched it and studied it. It was obvious. Several of the guests came forward and mentioned the beauty of it as well.
Your website answered so many of our questions. You gave us personalized service that you just don’t see anymore. Helping us save money on other funeral items was an example of the little things you did to help us. We really felt like you cared about us and Dad and wanted him to have a perfect day.
Unfortunately, death and dying is a fact of life. Because of this, we will keep your information available for our future needs. In addition, we will be certain to recommend ABC Caskets to everyone we can. For casket needs, for guidance, and prior to deciding anything from cemetery plots to mortuaries, your assistance was invaluable.
Dear Isabelle & ABC Caskets
Thank you for all your kindness and advice. Everything went well. We appreciate you so much we don't have enough room in this card to express. Wish you best of luck. Happy Holidays.
Just a quick note of thanks for helping us through the process of a casket purchase and for delivering it to the funeral home so promptly the next day. Not only did we get a beautiful, well made casket, for a fraction of the cost but the information you provided us was invaluable. Aside from what we saved on the casket, when we figured it all out, your information helped save us over $600.00 in other funeral costs. I have told countless people of our experience there and of the savings; all are in disbelief. Many have even asked me for your web address to keep on hand for future reference. You and Joey are a true credit to the funeral industry.
Valerie and Kim
I wanted to personally thank you for handling my phone call. I was in need of a low cost casket for my beloved husband, as well as trying to transport his body from San Luis Obispo, Calif. back home to Orange County. The information you provided and the contact person you suggested, were both a great help to our family.
The casket was beautiful and I just wanted to say thank you from the bottom of my heart.
Hi Isabelle and Joey......
Just wanted to say thank you so much for all your help with the casket for my father-in-Law. We had many compliments on the uniqueness of the casket with the natural wood finish.
Everything worked out as planned and I wanted to thank you also for the early delivery.
Hope to see you both soon....
Joey & Isabela,
We put my mother to rest on Wednesday and I wanted to thank you for such a beautiful casket. The beauty of the casket was noted by many. I also wanted to let you know that I discovered that the corners of the "Our Lady" were removable. My 3 brothers and I removed each corner at the gravesite service and presented one each to my mother's three siblings and the daughter of her deceased sister. Again, thank you and have a wonderful holiday season!
Just a note to tell you how happy and pleased my family was when they saw my grandmother in the casket. It is absolutely beautiful. I never expected to be so satisfied, and was a bit nervous because of course anytime you make a purchase on the Internet, you are not sure what you're getting until you actually see it.
Also, thank you for your help in getting it here in time. I will also send Glenn a thank-you note.
On behalf of my family, I want to thank you both for your kindness and assistance with both supportive advice and arrangements and major savings on costs concerning my mother's funeral and burial.
You helped ease my concerns in many ways.
Allan and Alicia L.
Thank you so very much for your kindness at this difficult time. My Dad’s casket was perfect in every way and I will always be grateful for your help.
Kathy S. and family
I ordered a casket from you at the last minute on July 30. I wanted to say thank you for your fast work and getting the casket to us the very next day. The family was very pleased and I thank you for your extra effort.
Please forgive the delay in our expressing to you our heartfelt thanks. The casket you suggested for my brother was an excellent choice, we were very pleased.
Following the services our friends and relations were impressed with what we were able to afford. You can be sure your business cards were passed out to those who showed interest. All your help was truly appreciated.
Again, thank you both for your input.
Lily and Ruben and Mom too!
We want to thank you for the lovely casket that you made for our mother. The craftsmanship was superb and your suggestion for picking the maple wood with vertical lines really did make a difference. We also want to thank you for the marvelous job on the keepsake chest and for the Godiva chocolate. That was really sweet (no pun intended).
Finally, we greatly appreciated the warmth and consideration you showed us during these difficult times.
The Song Family
Yesterday, we held my Grandmother’s funeral service. I just felt compelled to let you know how pleased I and my family were with all aspects of your services. I had the luxury of shopping around prior to her death and after reviewing all the information I had gathered, ABC Casket Co. was the obvious choice.
You were very compassionate and sensitive to our needs. Not only did we get what we wanted, but we were pleased that the high-quality professional service and craftsmanship we received did not put us in financial hardship.
Please compliment all of your personnel, from the craftsman to the seamstress. We got so many compliments on the casket. I also recommend Todd Memorial Chapel to any family in need of their services.
From the bottom of my heart as well as that of my family, Thank you and my God bless you all.
L.A. County Fire Dept.
I want to thank you very much for accommodating me on Thursday when I came to the plant in my search for just the right casket for myself.
I’m certain you could tell how pleased I was that you had just what I was looking for.
In my instructions to the El Camino Memorial Park here in San Diego I’ll be able to tell them I want your China/Orthodox Pine Casket. I’m not planning on needing one for a long time, so if you change the name of it I’d appreciate it if you’d let me know, because that’s the one I want.
Best wishes to you.
And thanks again,
Though I live 2200 miles away in a suburb north of Chicago, I was impressed that your firm helped me to feel that my wishes and specific needs were being sensitively addressed and that I was benefiting from personal, concerned attention and expertise. The casket was simply exquisite - very European, elegant and quite unique. It was so comforting to work directly with a venerable, family-owned company such as yours, and I am grateful that you could work (so effectively and efficiently) long-distance. I certainly recommend your firm with heartfelt enthusiasm.